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Siaveil Privacy Policy
Last Updated: August 17, 2025
1. Who We Are
[Siaveil] (hereinafter referred to as "we") operates the website [Siaveil.com] (hereinafter referred to as "this Website"). We are committed to providing users with a safe and private shopping experience for adult products and strictly complying with data protection laws and regulations.
2. Scope of Application of This Policy
This Policy applies to the personal information you provide to us through this Website, mobile applications, social media interactions, or offline events.
3. Information We Collect and Its Purposes
1. Information You Voluntarily Provide
· Account Registration: Full name, email address, encrypted password, delivery address, and phone number (used for order notifications).
· Order Payment: Delivery address and payment confirmation (payment information is processed by third-party payment institutions; we only receive the order number and amount).
· User-Generated Content: Product reviews (anonymous submission optional) and posts on community forums (if applicable).
· Sensitive Information (Special Scenarios):
Collected only with your explicit consent: Sexual health preferences (used for personalized recommendations) and health data (e.g., medical advice for vibration-based products, if applicable).
2. Automatically Collected Technical Information
· Device and Browsing Data: IP address (processed anonymously), browser type, device ID, access time, and page clickstream.
· Cookies and Tracking Technologies:
· Necessary Cookies: Maintain shopping cart functionality and user login status.
· Analytical Cookies (e.g., Google Analytics): Track traffic sources and page popularity (may be rejected).
· Advertising Cookies (e.g., Meta Pixel): Used for remarketing campaigns (disabled by default; require active user consent).
3. Information from Third-Party Sources
· Social Media: When you log in via a social media account, we only obtain your public profile information (username, avatar).
· Anti-Fraud Services: Fraud risk scores provided by third-party risk control platforms (no specific identity information is obtained).
4. Special Protection for Sensitive Information
We fully understand your high sensitivity to privacy, and therefore:
· Age Verification: We confirm that users are at least 18 years old through payment systems or third-party age verification gateways, and we do not store identification documents.
· Health/Preference Data: Stored using end-to-end encryption, isolated from account information, and not used for advertising by default.
· Anonymization Options: For reviews and community posts, you may choose to "display only username" or remain fully anonymous.
5. Principles of Data Sharing
We will never sell or trade your personal data. We only share the minimum necessary information with the following types of recipients in essential scenarios:
1. Logistics Providers
· Purpose of Sharing: To fulfill product delivery services
· Shared Data: Recipient's full name, contact phone number, and delivery address
2. Payment Gateways (e.g., Stripe, PayPal)
· Purpose of Sharing: To process transaction payments
· Shared Data: Order amount and payment token (Note: We do not have access to your complete bank card information)
3. Customer Service Outsourcers
· Purpose of Sharing: To assist with handling order inquiries and after-sales issues
· Shared Data: Order number and the contact information you provided
4. Legal Compliance Requirements
· Sharing Scenario: Responding to court subpoenas and lawful investigation orders from government authorities
· Shared Data: Specific information explicitly required by law enforcement documents
6. Your Data Rights
You have the right to request the following:
1. Access and Export: Obtain a copy of your personal information held by us (response provided within 72 hours).
2. Correction and Deletion: Amend inaccurate information or delete your account (order data is retained for 7 years due to tax requirements).
3. Opt-Out of Marketing: Disable promotional messages via your account settings or the unsubscribe link in emails.
4. Restrict Automated Decision-Making: Refuse personalized recommendations generated solely by algorithms (you may switch to the manually curated mode).
7. Security Measures
· Technical Level: SSL-encrypted transmission, AES-256 encryption for sensitive data storage, and regular penetration testing.
· Management Level: Employees sign confidentiality agreements, implementation of the principle of least privilege access, and annual GDPR training.
· Vulnerability Response: In the event of a data breach, we will notify you via your registered email within 72 hours.
8. Children's Privacy
Access to this Website is strictly prohibited for individuals under the age of 18. If we inadvertently collect information from minors, we will immediately delete such information and terminate the relevant account.
9. Policy Updates
When this Policy is revised, we will notify you via a website banner announcement, and via your registered email (in case of material changes). Your continued use of our services will be deemed acceptance of the updated Policy.
10. Contact Us
Privacy Officer Email: hzsyhsm@gmail.com
All requests will be processed within 15 business days.